• Expand this line to learn how to use this prompt

Input

• Customer profile data
• Purchase history
• Previous support interactions

Any variables to replace in the prompt below?

• Replace [CUSTOMER_NAME] with the name of the customer

Here’s the prompt:

prompt: Create a personalized script for a support agent to use when assisting [CUSTOMER_NAME]. Incorporate relevant details from their profile, purchase history, and previous support interactions to tailor the script to their specific needs and preferences. Include empathetic language and proactive solutions to address their potential concerns.

Learn how to get more in-depth answers: